Yes, MegaGen will always provide online training with a purchase of a scanner.
Your local sales representative will contact the digital specialist, and they will contact you to schedule training. If they have not done so, please contact your local sales representative or the digital specialist at 844-288-5425 ext. 2.
Please see below for how the training will proceed:
- Scanner purchased
- Schedule for online computer & scanner setup
- Online assistance with laptop & scanner update
- Schedule for training
- Training
- Create patient form
- How to fill out form
- Scanning various cases
- Explanation of functions
- Save case
- Send case to labs
You can contact our digital specialists for any troubleshooting and questions after the training.